Frequently Asked Questions
Bringing the authentic flavors of India to your doorstep.
How do you ensure the freshness of spice blends and snacks?
We source our products directly from vetted suppliers in India and use vacuum-sealed, moisture-proof packaging to preserve aroma and taste throughout the shipping process.
What is the estimated delivery time for my order?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on customs.
Do you offer international shipping?
Yes, we ship our authentic Indian groceries and delicacies to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Are your products suitable for specific dietary requirements?
We offer a wide range of gluten-free, vegan, and organic products. Detailed allergen information and ingredient lists are available on each individual product page.
How can I track my package?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.