Returns & Exchanges
At Tales of India, we strive to deliver the freshest authentic flavors to your doorstep; however, due to the perishable nature of food items, we only accept returns for products that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a resolution for any quality issues.
Return Process
- 1.Contact Support
Email our customer care team at [email protected] with your order number and clear photographs of the damaged or incorrect food items.
- 2.Verification Process
Our quality assurance team will review your claim within 24 hours to verify the condition of the goods against our quality standards.
- 3.Approval & Instructions
Once approved, we will provide instructions on whether to discard the item or return it to our warehouse using a pre-paid shipping label.
- 4.Refund or Replacement
Choose between a full refund to your original payment method or a complimentary replacement shipment to ensure you enjoy your favorite Indian delicacies.
